Digital HQ

Symbian Exchange and Exposition 2009

October 29, 2009 · 1 Comment

I’ve spent the past two days talking to the Symbian loving media community at this place; I work with Sony Ericsson so I was with the rest of the team here talking up the shiny new Satio handset which has recently hit the shops, to attract apps submissions from developers. On the plus side we came out alongside the Symbian Foundation with the launch of Symbian Horizon, a directory that aims to address fragmentation in the marketplace for Symbian applications. I also got to speak to the Allaboutsymbian team, Wired UK, Pocketgamer.biz amongst others, on the not so plus side I have an issue to deal with after arranging a meet with the Last100 blog. It was somewhat quieter in  terms of footfall (I’ve been told) than in recent years but nevertheless full of enthusiasm. Did anyone else go?

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Digital depositioning? Apple’s new anti-PC ads

October 27, 2009 · Leave a Comment

Couldn’t help but to comment after stumbing across Apple’s new ‘Get a Mac’ YouTube ads, which are currently doing the rounds and are now on AllthingsD – it looks like they’ve taken things one step further in terms of agressively targetting the competition, using acerbic wit in an attempt to pick on their competitor’s perceived weaknesses.  Talk about ‘antisocial’ media. Me-ow!

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The implications of Google Sidewiki on PR

October 26, 2009 · Leave a Comment

When this launched in September this year, I was intrigued about how other consultants might use this. The way this works is that it allows anyone to leave comments on your website. This must scare brand managers like crazy; if people that dislike your brand, they can let it be known to all other sidewiki users; but saying that the system can also be gamed by those who are anticipating scorn, maybe with ‘fans’ countering criticism that are actually members of that company’s PR team? They say that everything’s traceable by your IP address, but surely all a not-so-scrupulous person needs is a fake login made from an Internet cafe? Maybe I’m just dodgy for even thinking about this.

Incidentally I reckon the rule of thumb for dealing with this (if of course it doesn’t go the way of Google Notebook) is to treat it like a blog that you have no control over: watch it for comments, join in and talk where necessary, use it as a litmus test for knowing which problems you need to deal with first. The truth is that unless you’re a tech brand or a company that is always in the eye of the Twittering classes, the likelihood of Sidewiki really impacting customers’ view of you is minimal at this stage.  It’s easy to install and use and doesn’t require faffing about like Wikipedia (which some of my less techy friends find too fiddly to experiment with), so the possibility of it growing in popularity is quite possible; especially amongst microbloggers, fanboys/girls and tech savvy NGOs/pressure groups.

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Mobile Developers: picture this

July 22, 2009 · Leave a Comment

qrcode

Not got a QR code reader on your phone yet? They’re loads of fun and you can print the images on T-shirts. But anyway, there is a surprise for you behind this QR code, unless you know me through work (Sony Ericsson is one of my clients)…

Enjoy!

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VERY apt cartoon on the media and Michael Jackson

June 26, 2009 · Leave a Comment

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Thanks to Simon Doggett!

It reflects what I thought this morning, namely that MJ’s death will traditional media vultures  flocking. Michael Jackson’s brand was one unquivocally entreched within traditional media, and as such will be the main place where even the most digitally inclined of folk will likely go for their news on this topic. The avalanche of back catalogue album sales, increased demand for radio play, and news articles may for some be seen as good news rather than bad (rotten news – what a better way to shift papers!) … what do you think

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MySpace’s giant international staff cull.. ouch

June 23, 2009 · Leave a Comment

Wasn’t it only a few months ago that digital PRs were sniffing around this company in a bid for its business? I wonder how things are on that front now? Possibly not wonderful after seeing this scoop from TechCrunch UK – in a bid to trim the fat after a passionate expansion of the company’s global reach, they’re reviewing their activities outside of the US, with plans to close 4 offices. It looks like much of their reviewing is taking place in the BRIC region.

Thanks to TCUK for the full letter from Owen Van Natta, which I have taken the liberty of copying below:

From: Owen Van Natta
Subject: IMPORTANT: PROPOSED INTERNATIONAL RESTRUCTURE
Importance: High

Everyone,

Last week we made a number of changes to MySpace’s domestic structure in order to create a leaner, more nimble organization. Today, we are announcing the next step in our overall restructuring effort – a proposal to streamline our operations abroad.

Unlike our recent domestic restructuring announcement, what we are announcing today is a formal proposal we intend to implement, rather than an executed plan. As required by laws in countries where we operate, we will not implement the plan until we have consulted with potentially affected employees. As a result, even though the plan we are proposing today would apply to all international divisions of the company, a finalized international restructuring will be put into action over a period of days.

Similar to our domestic restructuring, our international plan is designed to rein in growth in staff and expenses that we cannot sustain. Our proposal would reduce MySpace’s international staff from 450 employees to approximately 150 employees and close at least 4 of our offices outside the United States.

Upon completion of the proposed plan, London, Berlin, and Sydney would become the primary regional hubs for MySpace’s international operations. Under the proposed plan, MySpace would place all existing offices in Argentina, Brazil, Canada, France, India, Italy, Mexico, Russia, Sweden, and Spain under review for possible restructure. MySpace China, a locally owned, operated, and managed company, and MySpace’s joint venture in Japan would not be affected by the proposed plan.

We are focusing on London, Berlin, and Sydney for two very simple reasons: (1) these are markets where we have a lot of MySpace users as well as the resources to allow us to compete effectively and (2) these are major international commerce centers where a robust MySpace presence can help our company develop new and innovative business partnerships.

As with the domestic changes we made last week, these proposed international reductions and eliminations will be extremely challenging – professionally and personally. These are difficult decisions and they are essential to our financial well-being and the re-establishment of our overall growth strategy.

Our goal to tap into as many international markets as possible drove us to create too many offices around the globe, and with them came inefficiencies. Under the new plan, we will refocus our efforts on regional business partnerships and integration in a smaller number of territories, while retaining a robust international presence. We remain steadfast in our commitment to reaching a global audience.

The last two weeks have been tough for everyone. The employees who leave us played an important role in the successes of MySpace in these international markets, and I thank them for their hard and dedicated work. The restructuring steps we have taken have laid the groundwork for an exciting new chapter of innovation for MySpace. I look forward to working with you all and speaking with you in the coming days.

Thank you,

Owen

——————

MYSPACE PROPOSES INTERNATIONAL RESTRUCTURING

Proposal Includes Plans for Office Consolidations and Staff Reductions

LOS ANGELES—June 23, 2009—MySpace today announced its intent to restructure its international operations and refocus personnel around a smaller number of territories, while retaining a robust global consumer presence.

The proposed restructuring plan, which is subject to consultation with international employees in some countries, would apply to all international divisions of the company, reducing MySpace’s international staff from 450 employees to approximately 150 employees and closing at least 4 of its offices outside the United States.

Upon completion of the proposed plan, London, Berlin, and Sydney would become the primary regional hubs for MySpace’s international operations. Under the proposed plan, MySpace would place all existing offices in Argentina, Brazil, Canada, France, India, Italy, Mexico, Russia, Sweden, and Spain under review for possible restructure. MySpace China, a locally owned, operated, and managed company, and MySpace’s joint venture in Japan would not be affected by the proposed plan.

“With roughly half of MySpace’s total user base coming from outside the U.S., maintaining productive and efficient operations in our international markets is important to users worldwide and our immediate financial strength,” said MySpace Chief Executive Officer Owen Van Natta. “As we conducted our review of the company, it was clear that internationally, just as in the U.S., MySpace’s staffing had become too big and cumbersome to be sustainable in current market conditions. Today’s proposed changes are designed to transform and refine our international growth strategy.”

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Exploring new business models for news content

June 19, 2009 · Leave a Comment

My interest was piqued by a Guardian piece about the latest announcement by US funding body the Knight Foundation,  which is offering $5.1 million for innovative approaches to publishing. A breath of fresh air in an industry mired by magazines closing down, and journalists being laid off.  It’s interesting to see that they have a specific focus on community journalism -  something that I imagine would infuriate the likes of Andrew Keen – it could be seen by some commentators as a gesture that posits citizen journalism as playing an even greater part on news gathering going forward.  Is this a good thing?  is is sustainable? If it does happen, how might we reconcile this with payment models? If I scoop a story for a national newspaper for instance I might decide that I want some money too. The shortlist of services being developed by mainstream media look promising – I look forward to seeing similar approaches being adopted in the UK as well.

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Digital Britain Report – your thoughts?

June 16, 2009 · 1 Comment

So… what we’ve all been waiting for: here it is… the Digital Britain Report.

The Guardian has a great live blog feed on predicted report conclusions as well as sector reactions that can be found here, thanks to Organ Grinder’s Live Blog. Discussions are taking place now on the Digital Britain Forum, as well as on the No. 10 Downing Street webpage.

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The age of free content is OVER… soon

May 21, 2009 · 1 Comment

It had to happen someday, didn’t it? There we were thinking that the internets were a never-ending free stuff Why buy the Guardian when you can read it online? Why buy movies when you can Limewire them? My line of work has meant that I have spent a lot of time dissecting the implications of the Digital Britain report and more broadly, contemplating what needs to be done to create a sustainable internet. Then News Corp said the ‘unthinkable’: content will have to be paid for in future. And since then there has been a snowball effect, with the Washington post working out flexible payment systems, other papers mooting microplayments. Even my favourite messageboard, LFGSS is working out a structure for charging its members.

I wonder whether the industry practice of charging will spread widely enough to encourage changes in how people view consuming content online? Will there be a risk in terms of shutting out those already alienated by the digital divide? I’d welcome your thoughts.

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Back from SOMESSO, home and dry

May 15, 2009 · Leave a Comment

I’ve not blogged in a while here; I became a little too Twitter fixated. So on my return, I’d like to share with you my experiences in contributing to a pan-European social media conference called SOMESSO.

The intended difference between this and other  social media conferences catering ta similar, corporate audience was that it was about facilitating a new way of thinking about what social technologies are and what their relationship is to the way in which we do business. It was to do away with the notion that the best way of ‘dealing with’ social media was as a security or compliance threat or something to be blocked by the IT department; and instead illustrate using live case studies of organisations using and applying things like enterprise social networks, reserach communities, online ambassador programmes, blogger relations programmes in ways that allow organisations to be better listeners. Ways that prompt corporations to do things in a more flexible and empathetic way. Or as it was helpfully summed up “more about people rather than processes.” I feel that we made an important step forward in terms of sharing ideas that are vital for bringing about that sense of change. It would be good to know what you thought as well.

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